應屆畢業生
本科
2025-07-09 03:35:15
711人關注
職位描述
該職位還未進行加V認證，請仔細了解后再進行投遞！
崗位職責
Participate and present solutions to various level of stakeholders of clients.
任職要求
1. Service Process and Organization: Have a deep understanding of the main processes and organizational design in service domains such as Service Delivery (SD) and Customer Support (ITR), and be familiar with the process collaboration between service domains and sales, research and development, and supply chain
2. Service Capability and Digitization: Building VOC, Knowledge Base, Intelligent Customer Service, CRM and other service platform capabilities through digital means such as AI.
3. Service ecosystem partners: Design of service ecosystem business models, selection and retention management mechanisms for service providers.
4. Service Marketing: Design and Development of Value Added Service Products, Service Product Marketing Strategies.
5. Customer management: Service drives new sales opportunities, recommends product repurchases and additional purchases
Leverage IBM’s digital commerce and methodology to help our clients for project delivery
Leverage ecosystem partners to improve clients' operation efficiency.
注：聯系我時，請說是在蘿崗人才網上看到的。
工作地點
地址：北京朝陽區北京-朝陽區正大中心-東門
求職提示：用人單位發布虛假招聘信息，或以任何名義向求職者收取財物（如體檢費、置裝費、押金、服裝費、培訓費、身份證、畢業證等），均涉嫌違法，請求職者務必提高警惕。
職位發布者
HR
國際商業機器全球服務(大連)有限公司
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IT服務·系統集成
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51-99人
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私營·民營企業
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高新技術產業園區五一路269號302
